Customer Protection Pirot

The modern world has brought hyperproduction of various products and services, as well as many new ways of acquiring them. From retail, online ordering, and phone sales to other modern channels of commerce and delivery, people can easily get everything they need. However, in the era of the fast flow of information, consumers often remain bewildered, insufficiently informed, dissatisfied and sometimes even deceived. Therefore, today more than ever, it is important to educate and inform oneself about one's consumer rights as well as the obligations of the merchant or service provider, which are often specific to a particular method of purchase or type of product or service they provide. The list of state institutions and associations that deal with consumer protection is before you, where you can find all contacts and information on this topic. Whether you have a problem or a question regarding banking services, have a complaint about a product, or want to report an impolite merchant, the message is to initiate, engage, and join efforts to create an atmosphere of social responsibility and justice.